Privacy Policy
Last updated 2026
Information we collect
We collect information you provide when you create an account or listing, such as your name, contact details, suburb, services, pricing and any profile content you choose to submit, as well as enquiry messages you send through the platform.
How we use it
We use your information to operate the directory, display listings, connect owners with carers, respond to enquiries, and maintain the safety and quality of the platform. Profile information you submit is published in the directory and visible to other users.
Self-submitted content
Any credentials, checks or insurance details you add to your profile are provided by you and displayed as supplied. PawConnect does not verify this information unless expressly stated.
Your rights
You may access, update or request deletion of your personal information by contacting us. We handle personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).